Key Resources

Here are some key Australian and international resources for consumer and community involvement. This list has been curated to ensure resources are of high quality, evidence-based and reflect best practice principles of consumer and community involvement. We are constantly coming across great resources and will continue to update this list regularly. If you know of a great resource that has not been listed here or a broken link, please let us know.

Resources for Consumer and Community Involvement Adoption Within Organisations (Coming Soon)

Here is a template for consumer and community involvement organisation policy that can be adapted for your own needs.

Frameworks for Consumer and Community Involvement

Frameworks for Levels of Engagement

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Frameworks for Consumer and Community Involvement Throughout the Project Cycle

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Frameworks for Evaluation of Consumer and Community Involvement

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Resources for Good Practice in Consumer and Community Involvement

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Working with Aboriginal and Torres Strait Islander Communities

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Working with Priority Populations

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Toolkits

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Training

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Key Peer-Reviewed Literature/Databases

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Approaches to Consumer and Community Involvement

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Ways of Working with Consumers in Research

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Payment, Reimbursement and Recognition

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Supporting Consumers

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Templates

An involvement agreement is a document that outlines the roles, expectations and commitments of both the researchers and consumer and community members in the project.

A Terms of Reference (ToR) outlines the purpose, structure, and expectations of consumer and community engagement in the project. Here, we have provided an example of a ToR for the purposes of a consumer advisory panel to showcase the information it would typically contain. Please feel free to adapt this template to suit your project.

A recruitment information document serves as a guide for potential consumers to the opportunity. The document should outline key details about the role, expectations and benefits of participation.

A flyer for finding the right consumer for your project should be easily shared on various platforms including social media or printed out and posted on community noticeboards. These flyers need to include eye-catching images and contain enough information for people to consider the opportunity. Free software such as Canva or PowerPoint are ideal to […]

An Expression of Interest (EOI) process is often a process used to gather information from individuals who are interested in participating in a consumer and community involvement opportunity. The process offers a transparent method to find individuals best suited for the project.

A media release form grants permission for the organisation to use an individual’s image, video, audio or statement to be used in media and communications as stated on the form. This could include images to be used on social media or presentations. Please note that the media release form does not replace a participant information […]

Here is a template for consumer and community involvement organisation policy that can be adapted for your own needs.

Resources for Consumers

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Co-Design & Co-Production

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