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Consumer advocacy is an approach where individuals with lived experience work to champion the rights, needs and priorities of the broader patient and carer community across healthcare, research and policy development. By doing so, consumer advocates can ensure that the lived experience perspective is embedded in decisions being made. Consumer advocates take on roles like […]
Consumer partnership is a collaborative approach where researchers, healthcare providers, and consumer organisations work together in a meaningful and active way to design and conduct research or healthcare improvement projects. These partnerships often involve broad collaboration between research teams and consumer organisations or groups, with one or more consumer partners helping to guide the direction […]
If you are looking at co-design with Aboriginal and Torres Strait Islander people and communities, this website provides tips and resources around best practice for successful engagement.
The NSW Government, Agency for Clinical Innovation, Co-design Toolkit: Working Together with Aboriginal Communities is designed to support respectful, culturally grounded collaboration with Aboriginal communities in service design and improvement. The toolkit emphasises the importance of bringing Aboriginal perspectives—ways of being, knowing, and doing—to the forefront of the co-design process. It draws on the 8 […]
A practical guide to co-production and its application in research and health service settings, aiming to make public partnerships more diverse, inclusive, and impactful.
Developed for researchers, consumers and health professionals, this document provides a map of practical resources to support the process of co-producing research in health and social care. It includes a selection of resources, toolkits and guidance documents.
Provides practical resources, processes, and principles to help consumers and health staff use co-design practices to improve health services.
An inclusive, practical resource designed to help researchers, consumers, carers, and healthcare workers collaborate effectively across all stages of health and medical research. It promotes co-design and co-delivery by offering tools, templates, and guidance based on five key principles—shared decision-making, valuing all knowledge, relationship-building, recognition, and flexibility.
This framework is a practical resource for anyone involved in co-design, including staff, consumers, community members and researchers. It supports local quality improvements through to service re-design and large research projects.
The Double Diamond framework is a design process model that divides problem-solving into four phases: Discover, Define, Develop, and Deliver. It helps teams explore the problem thoroughly before narrowing down to the best solution through iterative design and testing.